Domande frequenti / Frequently Asked Questions (FAQ)
What is the self storage service
Self-storage is a service that allows individuals and businesses to rent spaces to store their belongings independently. It’s the ideal solution for creating extra space at home, freeing up your garage, during a move, renovation, or trip, and for storing work or sports equipment.
How does it work?
It's easy—just three simple steps:
- Choose the size of the unit you need and for how long
- Reserve your unit
- Bring your belongings to the facility
How can I reserve a self-storage space?
You can call our customer service number or message us on WhatsApp. We offer various options depending on the size of the space and rental duration.
How do I know how much space I need?
We offer units in various sizes, from small boxes for documents or personal items to larger spaces suitable for furniture, equipment, or business inventory. If you have doubt, do not hesitate to contact us and we will be happy to guide you making the right choice.
Are my belongings safe?
Yes, our facilities are secured with alarm systems, video surveillance, and controlled access. Only you have the key or access code to your unit. Insurance is also available to protect your belongings.
How much does it cost to rent a space?
Prices vary based on the size of the unit and the duration of the contract. We offer competitive monthly rates with no long-term commitment. Prices start from less than €2 per day. Contact us for a personalized quote.
What are the benefits of self-storage?
Self-storage is a convenient, secure, and affordable solution for anyone needing extra space without long-term commitments. Benefits include:
• Flexibility: Rent a space for as little or as long as you need—perfect for both temporary and long-term needs.
• Security: Our facilities feature advanced security systems, including surveillance cameras, alarms, and personal access codes.
• Extra Space: Free up room in your home, office, or during a move without having to throw things away.
• Cost-Effective: Compared to renting a garage or warehouse, self-storage is typically more affordable, with flexible options and no long-term contracts.
• Variety of Options: We offer a wide range of unit sizes, from small boxes for personal items to larger spaces for furniture and business equipment.
For how long can I rent a unit?
You can rent short- or long-term. The contract is flexible and renewable monthly. The minimum rental period is one month.
Do I need to bring my own padlock?
Yes, you can bring your own padlock and if you do not have it you can buy one at the site when the office is open (for opening hours see the 'Contact us' section of this website.
What can (and can’t) I store?
You can store furniture, appliances, documents, clothes, equipment, etc. It is prohibited to store flammable materials, explosives, illegal substances, or perishable items.
When can I access my unit?
You can access your space independently, whenever you like (according to the facility’s operating hours).
Is parking easy?
Our facility has a private vehicle access area, and we provide trolleys to help with loading and unloading.
Can I switch units during the rental?
Yes, if you need a larger or smaller space during your rental period, you can move your items to another unit, subject to availability.
How can I cancel my reservation?
You can cancel your reservation simply by contacting us in writing, with at least 15 days’ notice to avoid being charged for the following month.